Privacy, Terms & Disclosures

1. Introduction & Who We Are

Sure Point Compass Travel ("SPCT," "we," "us," or "our") is a trade name of The Husky Group, LLC, a Maryland limited liability company located at 1013 Beards Hill Road, 101-M #256, Aberdeen, MD 21001. We are a boutique travel consultancy helping travelers plan cruises, group trips, and complex itineraries with clarity, structure, and confident decision-making.

By using our Site or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Contact & inquiry information (name, email, phone), travel planning information (dates, destinations, group details, accessibility needs), and booking information processed through our host agency (Avoya Travel Network) and supplier systems. We do not directly collect or store full payment card data.

We also automatically collect technical information (IP address, browser, device, pages visited) via cookies and similar technologies.

3. How We Use Your Information

To provide travel planning services — respond to inquiries, develop itineraries, process bookings, and advocate on your behalf. To communicate booking confirmations and updates. To operate and improve our business. To comply with legal obligations.

We use your information to do the job you hired us for: plan your travel. We don't sell your data or use it for unrelated advertising.

4. How We Share Your Information

We do not sell, rent, or trade personal information for third parties' own marketing purposes. We share information only with suppliers and vendors to fulfill bookings, our host agency (Avoya Travel Network), service providers who operate our business, for legal compliance, or in a business transfer.

5. Legal Basis for Processing (EEA/UK Visitors)

Our legal basis includes performance of a contract, legitimate interests, legal obligation, and consent where applicable. You may withdraw consent at any time.

6. Data Retention

We generally retain client records for a minimum of 5–7 years following the conclusion of a planning engagement, consistent with standard business and legal retention practices.

7. Cookies and Tracking Technologies

Our Site may use essential, analytics, and marketing/preference cookies. Most browsers allow you to control cookies through their settings; you can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

8. SMS / Text Messaging — 10DLC Compliance

We will only send text messages if you have provided express prior written consent. Message types may include booking confirmations, trip reminders, and service notifications. Reply STOP to unsubscribe, HELP for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

9. Your Rights and Choices

You may request access, correction, or deletion of your personal information, and opt out of marketing communications at any time. California and EEA/UK residents have additional rights under CCPA and GDPR/UK GDPR respectively.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards, including encrypted (HTTPS) connections. No method of transmission or storage is 100% secure.

11. Third-Party Links

Our Site may link to third-party sites, including suppliers and booking portals. We are not responsible for their privacy practices.

12. Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

13. Changes to This Privacy Policy

We may update this policy periodically; the "Last Updated" date will reflect material changes. Continued use of our Site after changes are posted constitutes acceptance.

14. Contact Us

Email: privacy@surepointcompasstravel.com · Mail: The Husky Group, LLC DBA Sure Point Compass Travel, 1013 Beards Hill Road, 101-M #256, Aberdeen, MD 21001. We respond to privacy requests within 30 days.